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Users Buyer’s Guide - Selecting A Local Professional Dealer

Local professional dealers provide many vital functions. To name a few, they provide you with information; they have a selection of scooters to choose from; they will demonstrate scooters to you; and most importantly they provide you with local service. Scooter manufacturer’s are happy to recommend local professional dealers to you.

Some important questions follow. A professional dealer will openly answer these and all of your questions. If the answer to any of these questions is NO, you should seek an explanation.

Does the dealer have a selection of scooters in stock? Yes No
You should be able to evaluate an assortment.

Will the dealer let me ride the scooters? Yes No
You should be able to take any scooter for a “test drive”.

Will the dealer come to my home to demonstrate the scooter? Yes No
You should know if the scooter will meet your needs.

Is the dealer reputable? Yes No
Does the dealer seem established by a visible commitment to the business?
While they might be new, they shouldn’t be “fly-by-night”.

 

Is the dealer listed in the “Yellow Pages” directory? Yes No
This is a great indicator of a dealer’s legitimacy.

Does someone answer the phone when I call? Yes No
An answering service is not necessarily bad, but a happy human indicates a commitment to the business.

Does the dealer offer both sales and service? Yes No
Be sure that you know that you can benefit from prompt local service if needed.

Is the dealer factory-trained by the scooter manufacturer? Yes No

Does the dealer listen to me instead of talk at me? Yes No
A professional dealer spends time understanding your needs.

Does the dealer respond favorably to my organized shopping approach? Yes No

A professional dealer will welcome your questions and organization.
 

Are the sales personnel knowledgable about their products? Yes No
Are they able to match my needs with the appropriate scooter.

Will the dealer advise me on third-party payer information? Yes No
Do they give me honest information?
Will they help me submit reimbursement claims?

Source: PaceSaver Buyers Guide
 

 
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